5 Ways to Surprise and Delight Your Customers
We all know that it’s important to take good care of our customers, and that word of mouth is the best kind of advertising there is. Customers are the lifeblood
Effective Workflow and Project Management: Why We Use Zendesk and Teamwork
Whenever you have more than a few things going on, project management can get more chaotic than it needs to be. Thoughts and ideas flying everywhere, with occasional real things
Collect Sales Tax On Online Sales? Know Before You Go (And Get Burned)
Is your online business charging the right sales tax? How sure are you? Imagine this scenario: You’ve built yourself a solid online business, selling wrestling equipment. Wrestling has long been
Options for Successful Management of Your Amazon Business
You may have heard that Amazon is now 50% of the overall e-commerce market. That’s huge for Amazon business owners! They are still only 5% of the overall retail market
Insurance options for your growing online business
Unless you’ve been living under a rock for the last 20 years or so, you’re probably well aware of how the eCommerce world has taken off. At this point, there
Export companies feeling squeezed as Chinese Yuan appreciates in value
As you might already know, export companies work on very slim margins. And when changes in currency valuation take place, they adjust their prices of course, and some online sellers
Amazon Photography and You
The online marketplace is primarily a visual interface. The first impression that a potential customer will have of your business on Amazon, is your product photography. The pictures therefore become
ProductElf: A safe way to get more reviews on Amazon?
We recently received this question from a client of Cascadia: “Perhaps you could comment on ProductElf, if you know anything about them? Is it a safe platform?” In short, ProductElf
Shopify vs. WooCommerce
So you’re ready to get your online store out there…you have all your products ready (or mostly ready…), you’ve bought your domain name before someone else snuck by and got
Production issues, and what can be done about them
During the manufacturing process, there are many production issues that can occur: poor quality, long lead times, high on-hand inventory, supply chain interruptions, etc. These things all affect the product