Let us guide your way to Amazon selling.
Discover who we are.
Who we are.
What do you get when you combine a resourceful former Amazonian supermom, with some of her favorite former Amazonian colleagues?
In short, you get the hive mind that is Cascadia Seller Solutions.
We are THE Amazon experts. We understand Amazon's ecosystem from the ground up, all of the tools, procedures, and confusing interactions with Seller Support!
Our Seller Central associates are all US-based native English speakers, trained by our consulting team. Our merchandising team is based in China, able to quickly handle your concerns locally.
As former Amazon employees, we’ve got over 60 years of combined Amazon experience in: performance, customer experience, sourcing, product compliance, import logistics, private label development, and jewelry.
Our mission is to protect and grow your investment with Amazon.
Cascadia Seller Solutions was founded on the premise that together we are powerful and that teamwork is essential to the proper care of our clients.
Our passion is helping brands launch and grow their presence on Amazon.
We specialize in great seller education, helping sellers understand how to navigate Amazon.
We also help brands launch on Amazon and maintain their presence through excellent management of the Amazon Storefront widget, Enhanced Brand Content, and other marketing tools.
Most importantly, we allow our sellers to enjoy the fruits of their labors without having to be involved in every detail of their business. You set up your goals and strategy with us; we make sure your marketing content, advertising, and in-stock planning reflects those goals.
We love our location!
Mountain Streams. Geoduck Clams. Blackberries. Rain. Coffee. Doughnuts. Yum!
Yep - that’s the Pacific Northwest for you. We’re Seattle based and proud of it.
And like the Cascadia movement, we support our team’s independence and the independent, entrepreneurial spirit of our clients. We’re friendly and open-minded too, so you can count on us to offer real solutions when you get stuck in the Amazon mire.
Check out our talented team members!
Click on the photos to read our bios.
Rachel Johnson Greer
Managing Partner / Principal Consultant
As a former teacher, nothing makes me happier than solving problems for clients, helping them learn about Amazon and grow their business, and empower my team to do the same.
My background: I was at Amazon for 8 years, in Fraud/Transaction Risk, Product Compliance & Sustainability, and managing hardware for Website Platform. Quite a variety! I have an MBA from Seattle University, an MA from the University of Oregon, and have traveled and lived in Asia, Europe, and North America.
In my not significant free time, I do fiber crafts such as spinning, crocheting, and embroidery, and I have been in a community band since 2009, playing French Horn, Trombone, or Euphonium depending on the band’s needs that season.
Partner, Business Development
I was once described as a creative mind loosely contained. As director of Business Development for, and partner of, Cascadia Seller Solutions, that is a significant advantage!
I have a passion for communicating effectively, listening to those around me and finding ways to help them. With 20+ years of background in marketing, administration, real estate management, and radio broadcasting, I am proficient in small business growth, organization, talking (!!!), and building relationships founded on trust and integrity to facilitate opportunity.
Raised in the Seattle area, but living in the Highlands of Scotland (yes, the land of kilts, whisky, and bagpipes!), I am a Pacific Northwest rockabetty at heart and the doting “mother” of two spoiled furbaby rescues: “Loki” (the chattiest Maine Coon), and “Brodie” (the Border Collie with a brogue).
On a journey to a more fit me, I enjoy playing women’s flat track roller derby as “Pinkie RuffRyda”, dropping in on a half-pipe, exceeding personal weight-lifting goals, and crushing evil cardio workouts!
Also, enjoying life through spontaneous road trips, traveling anywhere I haven’t been, engaging in intellectual repartee, spending quality time with my friends and family, ziplining, parasailing, striving daily to earn “Auntie of the Year”, and discovering the best place(s) for the most excellent plate of nachos.
My personal motto: Dare to succeed.
Partner, Content Strategy
After my last stint in Product Safety at Amazon from 2011-2014, I decided a change was in order so I packed up and moved to Puerto Vallarta Mexico to be a travel blogger and freelance writer.
I found living in another country to be fantastically inspiring in many ways, and soon after my move, I joined Cascadia. I was then able to focus that creative inspiration on helping clients with really great marketing content, and other aspects of their product launches which they might find daunting. It’s been wonderful! I love helping people, and I love writing. So for me, it’s a match made in heaven.
When not writing content for a client, you’ll probably find me writing for my own enjoyment, or on the stunning beaches of the Riviera Nayarit, soaking up some rays with my beloved pooch Ruby Vroom.
Partner, Product Development
I grew up on the small island of Molokai and am currently living in Honolulu, Oahu. When I’m not traveling the world with my laptop, you can find me either surfing, hanging out with my Golden Retriever “Lola”, or watching my husband’s baseball games – GO BRAVES!
Director, Asia Business Development
Director, Social Media Marketing
Team Lead, Technical Content
I love a well written turn of phrase, hot chocolate, and a really great ball of yarn. I knit for friends and family – not crochet! I enjoy posting a combination of medieval themed articles and political opinions on Facebook when I’m not working or spending time my partner.
Team Lead, Instock & Compliance
I am originally from Maui, Hawaii, and have a BA from the University of Washington in Political Science, with a minor in Law, Society, and Justice. I worked as a paralegal before joining Amazon, and continued to volunteer with the King County Bar Association even while working full time. At Amazon, I first worked in import regulatory compliance and then in the restricted products team writing and refining the rules that found and took down noncompliant products on Amazon. I most recently come from zulily as a business development data analyst focused on increasing ROI on new product acquisition and sales.
I have two adorable Pomeranians, Maya-Bear and Tater-Tot (yes, he’s golden brown and round). I love the ocean, traveling the globe and eating! I also love a particularly good gag gift – life’s too short not to laugh!
Seller Account Manager
Seller Account Manager
With a background in strategic investments, I look to increase the long term benefit of companies seeking to make an increased impact especially from a 401(k) and profit sharing perspective.
In my offtime, I enjoy golfing, reading and writing while I also partake in the hobby of Civil War reenacting that teaches the history that some may not truly know.
Sophia Lin Li
Amy Min Luo
I’ve seen it all, I’ve heard it all, and I am here to help you stay out of trouble and deliver successful, safe and compliant products.
When I’m not working, I’m either cooking and eating indulgently or sweating it off in a hot yoga class.
I have an AA in Accounting and have worked as a bookkeeper for small businesses as well as using my accounting skills as a volunteer for non-profits for over 18 years. I haven’t even met a form or a set of numbers I couldn’t handle.
I enjoy snowshoeing in the winter and back-country hiking in the spring, summer and fall. I enjoy playing my guitar and being part of a worship team.
Team Lead, Photography
I handle photography and US based logistics for our clients. I first got into photography as a teenager while visiting the Grand Canyon. It was amazing to have my Canon Rebel 35MM SLR in my hands in a helicopter ride through the most beautiful terrain I’d ever seen. I’ve done a lot of portraits and landscapes, and only recently started working on product photography, and I love the challenge of conveying a whole brand story with a single image! I studied theology and philosophy in college, and enjoy reading Carl Jung for fun in my spare time, and can speak at length on the philosophy of dreams.
Seller Account Marketing Assistant
When I’m not working, I love to spend hours reading fantasy novels, going on runs in the rain, and going to concerts about once a month.
Seller Account Marketing Assistant
I strive to be the gap-filler, the support member of the team that can be called upon to help in multiple areas when needed. My background consists of for-profit and non-profit marketing and customer relations, fundraising, and educating future business and marketing post-secondary students. I am currently working on my PhD in Project Management.
To consider myself a well-rounded individual, I like to read fiction, listen to 80’s music, see how many ghost tours I can get in when on vacation, walk my two dogs, and I absolutely love a good game night.
Jethry "JJ" Whitehurst
Seller Account Marketing Assistant
I am a retired social worker, craftsman, and small business owner with a constant craving to learn new things. My background is primarily in human resources, education, career consulting and development. I am enjoying using those hard-won skills in a new and challenging field.
When not at the office, I can usually be found in my workshop, reading almost anything I can get my hands on, and volunteering for community organizations.
Brand Protection Support Associate
As a (semi) retiree, I have what seems to be eons of experience ranging from military service in the United States Navy and Army, to working in civilian maintenance, and as a mechanical engineer for the U.S. government before finally realizing my dream of obtaining dual degrees in education and theology.
I am a proud Texan, born and raised, but live in the Midwestern United States with the love of my life, Pamela, to whom I’ve been married over 40 years. A man who loves his God, family, country, and his fellow man, on most days I can be found spending quality time with any (or all!) of my six energetic grandchildren, working in ministry with my church and our local immigrant communities, enjoying books containing historical significances (the thicker the better!), good ol’ camping and canoeing, and keeping my mind sharp with Sudoku.
We hired Cascadia because we could not effectively navigate Amazon’s problem resolution process. We were pleased with their rapid and professional responses. If you need help in finding an effective solution when dealing with Amazon issues, call the professionals at Cascadia Seller Solutions. Their expertise will save you countless hours of time. Their extensive contacts and background in all-things-Amazon have paid huge dividends to Immedia Semi.
BLINK FOR HOME
Ready to start the trek to successful Amazon selling?
Then take a look at our Services page. Once you work with us, we’re sure you’ll find the view from the top breathtaking!