Let us guide your way to Amazon selling.
Discover who we are.
Who we are.
What do you get when you combine a resourceful former Amazonian supermom, with some of her favorite former Amazonian colleagues?
In short, you get the hive mind that is Cascadia Seller Solutions.
We are THE Amazon experts. We understand Amazon's ecosystem from the ground up, all of the tools, procedures, and confusing interactions with Seller Support!
Our Seller Central associates are all US-based native English speakers, trained by our consulting team. Our merchandising team is based in China, able to quickly handle your concerns locally.
As former Amazon employees, we’ve got over 60 years of combined Amazon experience in: performance, customer experience, sourcing, product compliance, import logistics, private label development, and jewelry.
Our mission is to protect and grow your investment with Amazon.
Cascadia Seller Solutions was founded on the premise that together we are powerful and that teamwork is essential to the proper care of our clients.
Our passion is helping Amazon sellers launch, maintain and grow their account within Amazon Terms of Service.
We specialize in helping sellers see where they’ve gone wrong when Amazon warns or suspends their accounts.
We also simplify the regulatory framework and provide guidance to sellers developing their own private label brand. As brand developers, we understand exactly where in the production process errors can occur that cause brand owners difficulty when selling on Amazon.
More importantly, we allow our sellers to enjoy the fruits of their labors without having to be involved in every detail of their business.
At Cascadia, we don’t mind tooting our own horn a little… we’ve been working hard at being the best for a while now. Toot toot!
We love our location!
Mountain Streams. Geoduck Clams. Blackberries. Rain. Coffee. Doughnuts. Yum!
Yep - that’s the Pacific Northwest for you. We’re Seattle based and proud of it.
And like the Cascadia movement, we support our team’s independence and the independent, entrepreneurial spirit of our clients. We’re friendly and open-minded too, so you can count on us to offer real solutions when you get stuck in the Amazon mire.
Check out our talented team members!
Click on the photos to read our bios.
Managing Partner / Principal Consultant
Partner, Logistics Services
I'm experienced in Customer Service and Risk Management with over 16 years employed by Amazon. Ten of those years were in Transaction Risk Management, the department that manages Chargebacks, Seller Performance, and Fraud. I'm also a lifelong musician, having managed and self-produced multiple albums for performing groups I was a part of.
Partner, Business Development
Partner, Content Strategy
When not writing content for a client, you’ll probably find me writing for my own enjoyment, or on the stunning beaches of the Riviera Nayarit, soaking up some rays with my beloved pooch Ruby Vroom.
Partner, Product Development
I grew up on the small island of Molokai and am currently living in Honolulu, Oahu. When I’m not traveling the world with my laptop, you can find me either surfing, hanging out with my Golden Retriever "Lola", or watching my husband's baseball games – GO BRAVES!
Director, Asia Business Development
I'm a 4 year former Amazonian, sourcing consultant, with 12+ years of sourcing experience at large international brands, Target and Home Depot. I manage growing exclusive relationships for international sellers based in Asia so they can be successful selling on Amazon.
Compliance Account Manager
I’m a graduate of the University of Iowa in English, with a certificate in Medieval Studies. I have worked previously for five years as a medical marketing copywriter and researcher, and worked at Amazon in the Recalls, Product Safety, and Restricted Products teams for five years from 2011 to 2016, when I joined Cascadia.
I love a well written turn of phrase, hot chocolate, and a really great ball of yarn. I knit for friends and family - not crochet! I enjoy posting a combination of medieval themed articles and political opinions on Facebook when I’m not working or spending time my partner.
Compliance Account Manager
I have two adorable Pomeranians, Maya-Bear and Tater-Tot (yes, he’s golden brown and round). I love the ocean, traveling the globe and eating! I also love a particularly good gag gift - life’s too short not to laugh!
Seller Account Manager
I am an experienced team member working at a variety of hospitals and small companies over the years. I have an associates in Accounting, and I consider myself to be a strong researcher and effective written communicator.
My two sons are my life, and we often have movie nights together. Bring on the popcorn! Once a week, you can find me and my friends for Survivor night, where we bet on the outcomes of the show and follow the progress of the contestants.
Sophia Lin Li
Amy Min Luo
Private Label & Jewelry Consultant
I am a seasoned branded products expert, with a BA from Santa Clara University. I spent 6+ years at Amazon working in Private Brands, Jewelry and launching Handmade at Amazon. Prior to Amazon, I worked at Pottery Barn in their sourcing organization and at Starbucks managing their retail merchandise.
My expertise with home and kitchen goods is unparalleled, after having spent nearly 20 years working in this industry. I also worked extensively in brand growth and sales growth for my managed brands on Amazon. In my spare time, I enjoy spending time with my family, running and cooking.
I know how Amazon investigates safety and compliance concerns because I wrote some of their internal investigation procedures. I spent four years at Amazon building out compliance requirements and training their associates. Before that, I spent twenty years helping Williams-Sonoma, Pottery Barn, Costco, Eddie Bauer and other large retailers deal with quality, safety and compliance issues on a wide range of products, from hardlines to softlines and food to supplements.
I've seen it all, I've heard it all, and I am here to help you stay out of trouble and deliver successful, safe and compliant products.
When I'm not working, I'm either cooking and eating indulgently or sweating it off in a hot yoga class.
Photography & Logistics Specialist
I handle photography and US based logistics for our clients. I first got into photography as a teenager while visiting the Grand Canyon. It was amazing to have my Canon Rebel 35MM SLR in my hands in a helicopter ride through the most beautiful terrain I’d ever seen. I’ve done a lot of portraits and landscapes, and only recently started working on product photography, and I love the challenge of conveying a whole brand story with a single image! I studied theology and philosophy in college, and enjoy reading Carl Jung for fun in my spare time, and can speak at length on the philosophy of dreams.
Seller Account Manager
I am a former associate in the financial services sector with 16 years experience in analytical problem resolution and process improvement. I am adept in project work where my skills are beneficial and instrumental in streamlining processes to make them more efficient and effective to benefit growth and expansion.
With a background in strategic investments, I look to increase the long term benefit of companies seeking to make an increased impact especially from a 401(k) and profit sharing perspective.
In my offtime, I enjoy golfing, reading and writing while I also partake in the hobby of Civil War reenacting that teaches the history that some may not truly know.
I have an AA in Accounting and have worked as a bookkeeper for small businesses as well as using my accounting skills as a volunteer for non-profits for over 18 years. I haven’t even met a form or a set of numbers I couldn’t handle.
I enjoy snowshoeing in the winter and back-country hiking in the spring, summer and fall. I enjoy playing my guitar and being part of a worship team.
We hired Cascadia because we could not effectively navigate Amazon’s problem resolution process. We were pleased with their rapid and professional responses. If you need help in finding an effective solution when dealing with Amazon issues, call the professionals at Cascadia Seller Solutions. Their expertise will save you countless hours of time. Their extensive contacts and background in all-things-Amazon have paid huge dividends to Immedia Semi.
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Ready to start the trek to successful Amazon selling?
Then take a look at our Services page. Once you work with us, we’re sure you’ll find the view from the top breathtaking!