If you’ve spent any amount of time as a seller on Amazon, you’ve likely received a message from Seller Performance that strikes fear into your soul. A policy warning perhaps, or worse, a notification your funds are will be delayed and your account suspended. Your breath catches, your pulse races, and your brain starts going … Read more
As an American living in Mexico for the last 1.5 years, I have developed a unique perspective on Customer Service and Customer Loyalty. When I moved here, I was very surprised to learn that returning an unsatisfactory purchase is basically impossible, unless you’ve purchased that thing from one of the major chains such as Costco … Read more
[et_pb_section admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] Many years ago in China, it was actually quite rare for factories to work directly with buyers from foreign countries. But over time, China began to see opportunity, and so reformed its policies and procedures in order to invite the outside world to work with … Read more
Up to now, it’s been “understood” that restricted products warnings typically just meant a simply listing takedown. However, Amazon seems to be making changes to this program. There is a new job listing for Product Manager, Seller Management (Job ID: 399043) In the listing, Amazon’s Compliance team states: You will support communications, enforcement actions, and … Read more
I am so excited to announce that Cascadia Seller Solutions, in cooperation with Robyn Johnson of the Unstoppable Amazon Academy (www.bestfromthenest.com), is offering a new course on doing private label, the way that AmazonBasics does it! We are so excited to offer this for a few reasons: Most of the courses currently available for sellers … Read more