“Cascadia Seller Solutions is a consulting firm providing

friendly and personal service and solutions

to small to medium sized enterprises who need help

protecting and building their brand on Amazon.”

– Rachel Greer, Founder

Maximizing Your Potential on Amazon

In October 2015, Eric Schmidt responded to reporter questions about Amazon’s dominance in consumer search. “People don’t think of Amazon as search, but if you are looking for something to buy, you are more often than not looking for it on Amazon,” Google’s executive...
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Developing Your Brand from the Ground Up

At Cascadia Seller Solutions, we specialize in helping sellers with their own brands to succeed on Amazon, whether you are starting from scratch, or you have been experiencing performance issues on Amazon (IP infringement, complaints about authenticity, or used sold...
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Protecting Your Account: Customer Experience and Seller Policy

What is a virtuous cycle? For Jeff Bezos, the virtuous cycle is that great customer experience leads to more traffic, which means more sellers want to be on the platform, meaning more selection, so there are more customers there to experience the great products the...
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Protect Your Account

Watch the video to learn more about how our experts perform account reviews. With the information we provide, you can feel more confident about the health and safety of your account. And as an account review client, you are front of the line if you do happen to have any suspension issues, either with an ASIN or your account!

Global Product Sourcing

The future of selling on Amazon is selling your own products and product bundles. Whether you’re sourcing in the US or abroad, we can help you with evaluating supplier agreements, determining the right size of PO, building out your detail page, doing Amazon ready photography, including inserts and lifestyle photography. For imported items, we are experienced with regulatory and safety product testing, HTS classification, inspections, and freight/logistics quotations.

Amazon Account Management

Many entrepreneurs are skilled at figuring out which products to sell, and how to market these products. For those who want to leave performance management to experts, or have expert guidance whenever they need it, we offer account management services. You will receive a monthly business review, consumer sentiment analysis on product improvements, and access to a daily spreadsheet of performance indicators to keep your account in great shape.

Your Amazon Team

An Expert Team for the Amazon Seller

We are a group of women with significant depth of experience in e-commerce and brand development. We all discovered a need for more flexible work arrangements in our lives after many years working in corporate America. We are here to help our clients learn the tools and gain the knowledge to have their own goals for flexibility in life realized. We love helping small businesses learn and grow!

Rachel Greer

Rachel Greer

Founder/Managing Partner

Rachel Greer is a 7+ year former Amazonian, and former private brands compliance manager. Specializes in brand content, Seller Central navigation, product quality complaints, and brand development. Rachel holds an MBA from Seattle University in International Business and an MA in European History from the University of Oregon.

Emily Murray

Emily Murray

Partner

Emily Murray is a 6 year former Amazonian, Customer Service expert and customer escalations expert. Specializes in coaching, content development, managing customer service management, tools to respond to negative customer feedback, and management of seller feedback.

Christina Evans

Christina Evans

Partner

Christina Evans is a small business veteran, and has many years of experience in various roles in property management. Christina manages the day to day needs of Cascadia Seller Solutions, and business development for the firm.

Kelly Johnston

Kelly Johnston

Partner

Kelly Johnston is a 9 year former Amazonian, former manager of Seller Performance in North America. Specializes in ensuring compliance with Amazon Terms and Conditions, specifically the performance metrics (order defect rate, late shipment rate, cancellation rate, and negative feedback) on the account.

Xiangping "Belle" Yang

Xiangping "Belle" Yang

Consultant

Belle Yang is a 3 year former Amazonian, sourcing consultant, 10 years of sourcing experience, at Amazon and in the promotional products industry. Belle is truly skilled in sourcing new factories and working through issues with existing factories to get clients the best possible pricing and feedback on the potential success of the venture.

Rain Huang

Rain Huang

Consultant

Rain Huang is a 4 year former Amazonian, sourcing consultant, 12+ years of sourcing experience at large international brands, Target and Home Depot. Rain manages growing exclusive relationships for international sellers based in Asia so they can be successful selling on Amazon.

Leo Ho'onani Reyes

Leo Ho'onani Reyes

Consultant

Leo Ho’onani Reyes is a 3 year former Amazonian, private brands and product management expert. Leo specializes in brand launches, compliance, and account management. Leo is an experienced product and program manager, and helps clients think about their strategic growth and operational goals.

Jennifer Moser

Jennifer Moser

Consultant

Jennifer Moser is 4 year former Amazonian, 10+ years logistics experience. Jennifer is driven and focused in helping client to get the most competitive freight quotes, and helping to manage their Customs filing with the broker and client. Jennifer is experienced with HTS classification, including handling Customs examinations.

Rachel Schopen

Rachel Schopen

Consultant

Rachel Schopen is a graduate of the University of Washington, and a 12+ year veteran of Amazon, in Transaction Risk and in Seller Support. She specializes in excellent, clear content and the highest quality of work for clients.

Susanne King

Susanne King

Consultant

Susanne King is a 4 year veteran of Amazon. She has also worked for a global laboratory, Bureau Veritas, working with the Costco and Eddie Bauer accounts and with many Big Box stores, and at Williams Sonoma HQ, managing quality and compliance for their WS, Pottery Barn and West Elm brands. She specializes in consumer goods, food, supplement and personal care compliance.

Marell Morel

Marell Morel

Consultant

Marell Morel is a seasoned branded products expert, with a BA from Santa Clara University. Marell previously worked at Williams Sonoma for Pottery Barn, at Starbucks, and at Amazon, working in Private Brands, Jewelry, and Handmade. Marell’s expertise with home and kitchen goods is unparalleled, as is her depth of experience in growing sales on Amazon.

Testimonials

My biggest concern before hiring Cascadia for reinstatement work was whether or not the value would be there and it definitely was! Kelly was available [ read more ] S. Roney

When my Seller account was suspended, I was worried that I would be spending a lot of money for something that would not really help. Instead, Emily [read more] Urich G.

When I received notification from Amazon that my account was suspended, I was frustrated. There are no words to describe the desperation [read more] Brenda M.

When considering hiring Cascadia Seller Solutions for product development, my biggest concern was that costs would come up that I was not [read more] Kent D.

If you are serious about selling and thriving on Amazon, partnering up with Cascadia can be the difference between success and failure in your [read more] Ed Rosenberg

Rachel Greer makes complicated, boring topics like product testing and compliance with regulations and Amazon policy exciting and [read more] Cynthia Stine

My biggest concern when considering hiring Cascadia Seller Solutions was that I would be dumping money into a cause that wouldn’t [read more] Mary S.

Where do I begin?  I was lucky enough to find Rachel, Kelly, and Cascadia Seller Solutions with a Google search and some research [read more] Matt Brenckle

I heard one of Rachel’s webinars on the web, and my first reaction was, “This woman knows what she is doing plus she was on the other side (Amazon) [ read more ] Tomer Harel

We hired Cascadia because we could not effectively navigate Amazon’s problem resolution process. We were pleased with Kelly Johnston’s rapid and [ read more ]

Dan M

I first saw Rachel Greer at the PROSPER conference in 2016. I was so impressed with her vast knowledge and agile mind. When I found out that she had [read more]

Denise L